Responsible marketing content
Five review questions that apply in every market, with the specific rules for Great Britain, Ontario, the US and Europe.
Compliance brief · Compliance
US gambling marketing content is governed state by state, with the American Gaming Association's voluntary Responsible Marketing Code adding industry standards: a 21+ audience rule, no "risk free" language and a responsible gaming message in every ad. New Jersey, Pennsylvania, Michigan and Ohio each add their own helpline and wording requirements.
The AGA's code is voluntary for its members, first adopted in 2019 and last updated on March 28, 2023. Its main content rules:
| State | Rule | Content implication |
|---|---|---|
| New Jersey | N.J.A.C. 13:69C-14.2: ads include "If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER"; no false, deceptive or misleading ads or omitted material conditions. AG best practices (April 20, 2023): no "risk-free" bets unless the patron is fully compensated. | Helpline message on marketing content; terms alongside offers; no risk-free framing |
| Pennsylvania | 58 Pa. Code § 501a.7: a gambling assistance message on advertisements and on every page of websites and social profiles. Guidance 2024-06: "Any use of an operator's brand name must include the required gambling assistance message" (compliance by January 1, 2025). Guidance 2024-08: no advertising at college venues or events. | Site-wide message in templates; brand mentions carry the message |
| Michigan | From February 8, 2024, online operators display 1-800-GAMBLER in responsible gaming messages (update deadline August 8, 2024). | Use the current helpline number in templates |
| Ohio | OAC 3775-16-09(C): "Promotions or bonuses described as free or risk-free must not require the patron to incur any loss". OAC 3775-16-08: no depiction of anyone under 21 as taking part in or endorsing sports gaming (live athlete footage excepted), helpline required, conditions clearly specified. | Free and risk-free wording only for genuinely no-loss offers |
Helpline numbers are set state by state, so take the number from the regulator, not from another market's template. Nationally, the National Council on Problem Gambling adopted 1-800-MY-RESET as its National Problem Gambling Helpline number on January 29, 2026, while New Jersey and Michigan rules name 1-800-GAMBLER.
New Jersey's enforcement shows these are not formalities. In an August 2026 order (Action in Lieu of Complaint dated August 5, 2026), the Division of Gaming Enforcement accepted a $251,250 civil penalty and $45,465.38 in disgorgement from Caesars Sportsbook for violations that included N.J.A.C. 13:69C-14.2(b) and (c), the advertising rule, and responsible gaming rules.
To plan sportsbook content around these rules across a full season, see the sportsbook editorial calendar guide.
No. It is a voluntary code for AGA members. State regulations are binding, and several, including New Jersey, Pennsylvania and Ohio, set their own advertising requirements.
The AGA code bans risk-free language, New Jersey's 2023 best practices ended risk-free claims unless the patron is fully compensated, and Ohio requires that anything called free or risk-free carries no possible loss. In practice, avoid the phrase.
Checked October 25, 2026. Rules and documentation change; the official source prevails over this summary.
Corrections. None since publication. Spotted an error? Write to hello@wagerink.online.